Mubbi
Last updated: August 11, 2024

Privacy Policy

How Mubbi collects, uses, and protects your personal information.

Introduction & Definitions

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Key Definitions

  • Account — A unique account created for you to access our Service.
  • Company — Mubbi Market, Ezenwaka Estates, by Cihcotel Hotels, off Unizik Tempsite, Awka, Anambra State, Nigeria.
  • Personal Data — Any information that relates to an identified or identifiable individual.
  • Service — The Mubbi application and website at mubbi.com.ng.
  • Device — Any device that can access the Service such as a computer, cellphone or digital tablet.
  • Usage Data — Data collected automatically, such as IP address, browser type, pages visited, and time spent.

Collecting & Using Your Data

Types of Data Collected

Personal Data: While using our Service, we may ask you to provide certain personally identifiable information including email address, first and last name, phone number, address, and city.

Usage Data: Collected automatically when using the Service. This includes your Device's IP address, browser type and version, pages visited, time and date of visit, unique device identifiers, and other diagnostic data.

Application Data: With your prior permission, we may collect information regarding your location, contacts list, and pictures from your device's camera and photo library. You can enable or disable access at any time through your device settings.

Tracking Technologies & Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity on our Service and store certain information.

Necessary / Essential Cookies

Session cookies that authenticate users and prevent fraudulent use of accounts.

Cookies Policy / Notice Acceptance Cookies

Persistent cookies that identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Persistent cookies that remember choices like login details or language preference.

How We Use Your Data

The Company may use Personal Data for the following purposes:

→To provide and maintain our Service
→To manage your Account registration
→For contract performance and purchase fulfillment
→To contact you via email, SMS, or push notifications
→To send news, special offers and general information
→To manage and respond to your requests
→For business transfers (merger, acquisition, asset sale)
→For data analysis, trend identification, and service improvement

Data Retention, Transfer & Security

Retention: We retain your Personal Data only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is typically retained for shorter periods.

Transfer: Your information may be processed at our operating offices and other locations where parties involved in processing are located. We take all reasonably necessary steps to ensure your data is treated securely.

Security: While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission or electronic storage is 100% secure.

Your Rights & Disclosure

Your Rights: You have the right to delete or request assistance in deleting the Personal Data we have collected. You can update, amend, or delete your information by signing into your Account and visiting the account settings section.

Disclosure: We may disclose your information in connection with business transactions (merger, acquisition, asset sale), to comply with legal obligations, to protect the Company's rights, to prevent wrongdoing, or to protect user safety.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

Policy Updates & Contact

Changes to this Policy: We may update our Privacy Policy from time to time. Changes are effective when posted on this page, and we will notify you via email or prominent notice on our Service prior to the change becoming effective.