Find answers to common questions about buying and selling on Mubbi.
Click the profile icon on the homepage and select "Sign Up". Enter your details and verify your email address to get started.
Yes! Creating a merchant account and listing products is completely free. We offer premium visibility upgrades for businesses looking to reach more customers.
All merchants undergo a verification process that includes CAC registration validation, business address confirmation, and identity verification.
We accept bank transfers, debit/credit cards, and USSD payments. More payment options are being added regularly.
Delivery times vary by merchant location. Most deliveries within Lagos are completed within 1-3 business days, while inter-state deliveries take 3-7 business days.
Returns are handled directly between you and the merchant. Each store has its own return policy, which is displayed on the product page.
Each store page has a "Chat via WhatsApp" and "Call Merchant" button for direct communication. You can also use the in-app chat feature.
